Platform status
Service status and availability
Current platform availability, 90-day monitoring history, and incident reports.
Last updated Sep 11, 15:38 UTC
All Systems Operational
Uptime over the past 90 days.
Website
OperationalAPI
OperationalForecasting Engine
OperationalGreen: operational measurements. Orange: degraded measurements or a documented capacity incident. Red: other recorded disruption. Grey: no data. Orange incident annotations do not change measured uptime; select a bar for the original reading.
Past incidents
Aug 31, 2026
High demand and compute capacity pressure
Incident report — Between 31 August and 7 September, traffic peaks overlapped with pre-scheduled fine-tuning runs, which increased pressure on shared compute capacity. The website and API remained available throughout this period, according to the platform team. The incident affected compute workloads and related services rather than website or API availability.
Sep 11, 2026
Response sequence — retrospective — The team first observed traffic peaks while scheduled fine-tuning runs were active. To prioritise client inference traffic, the team interrupted fine-tuning runs. Fine-tuning later resumed, after which further issues occurred. Exact dates for these steps and the causes of the subsequent issues have not yet been confirmed; this retrospective does not assign daily downtime or recovery times.
Sep 11, 2026
Capacity measures — New user signups are temporarily paused while compute infrastructure expands. Existing users can continue to sign in. Current service availability is shown separately from this historical incident report.
Sep 11, 2026
Jul 28, 2026
Job submissions failing
Resolved — The issue has been resolved and job processing has fully recovered. Impact occurred from 10:25 UTC on Jul 28 to 06:48 UTC on Jul 29.
Jul 29, 06:48 UTC
Identified — We have identified the cause of the issue affecting job submissions and are working on a fix. We will provide an update as soon as possible.
Jul 28, 14:55 UTC
Investigating — We are investigating reports of failing job submissions. We will provide an update as soon as possible.
Jul 28, 10:40 UTC
Jul 26, 2026
Slow or failing file uploads
Resolved — The issue affecting file uploads has been resolved. Uploads are completing normally again.
Jul 26, 08:15 UTC
Identified — We have identified the cause of slow and failing file uploads and are working on a fix.
Jul 26, 06:55 UTC
Jul 24, 2026
Intermittent job failures
Resolved — An issue during the platform's initial rollout caused some submitted jobs to fail intermittently. The issue has been resolved and affected jobs completed successfully on resubmission.
Jul 24, 21:30 UTC